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Archive for February, 2016

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We appreciate your patience

Monday, February 15th, 2016

We are going through a transition in billing staff. Your utmost patience is appreciated, as it will take time to properly train new and existing staff, and sort through our accounts.

If you have any questions about any past bills, which may be quite old, the first place to start would be your insurance company which may have much of the information on an automated system or on their website. If you get stuck in a phone tree, don’t forget to say “agent” and you often will get a live person. Speakerphone will come in handy.

And by the way, Bennett Surgery Center, is me. You will see that if you are contracted with Blue Shield.

We hope things will run smoother in a few months but it is going to take time. Thanks again, and we are very sorry for any delays.

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